Whether you have questions about products, need a quotation, want to request documents or need spare parts – the trained professionals of the brand manufacturer MAICO are always here for you!


MAICO is your competent partner before, during and after your purchase. We are pleased to assist you however we can.


§ 1 Preamble

The MAICO web pages are an offering from Maico Elektroapparate-Fabrik GmbH (hereinafter referred to as MAICO). MAICO uses its website to inform customers and interested parties of fan and ventilation engineering products. We attach great importance to protecting your personal data as we collect, process and use it during your visit to the MAICO web pages. We only collect, process and use your data as specified by law, as prescribed for example in the German Data Protection Act (BDSG), the German Telemedia Act (TMG) or the General Data Protection Regulation (GDPR). The MAICO web pages are in line with the regulations as laid down in the data protection regulations. This grants you the user of these web pages peace of mind that your personal rights and the right to informational self-determination are being observed and granted. The following declaration gives you explanatory information about how we handle your data.

§ 2 Data collection and processing, usage of person-related data

(1) You can visit the MAICO web pages without giving any information about yourself. MAICO is constantly working on improving and updating the information provided on its web pages for customers and interested parties in order to raise the appeal of its website. To this end, each time the MAICO web pages are accessed, data regarding the request for the website is stored (visitor, usage, origin and Web technology). This data is not assigned to any natural person and is only used by MAICO for internal and statistical purposes (hereinafter referred to as "visitor data").

(2) In order to make use of certain functions and to improve the appeal of its web pages, MAICO uses so-called cookies. These are text files that are stored on your computer. Most of the cookies used by MAICO are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable MAICO to recognise your computer the next time you visit us (so-called long term cookies). You can, however, modify your browser settings so that you are informed when cookies are sent, allowing you to decide on a case-to-case basis whether to accept them or not or you can generally exclude the acceptance of cookies. However, the non-acceptance of cookies may restrict the full functionality of the MAICO website.

(3) When visiting the MAICO web pages, data is collected and stored in an anonymised form for marketing and optimisation purposes, through the deployment of web analysis software. Using the acquired visitor data, MAICO creates anonymised user profiles for the purposes of promotion, market research and to improve the appeal of the information on offer. It is not however possible to identify you as a person from this information. Visitor data is not passed on to third parties.

(4) The Matomo web analytics application is used on our internet site. Matomo is open source software which evaluates website visitors' access. The analysis is made possible by using cookies, which are text files. These cookies collect information regarding your use of our website. Your IP address will be anonymised and the data will be stored on a Maico server. However, you have the option of preventing the Matomo cookies from being stored on your computer. You do have the possibility of avoiding cookies from being saved to your computer. To do this, you must modify the settings in your internet browser accordingly. The result can be that you are unable to use our website features completely. The storage of cookies on your computer can also be disabled at the bottom of this page.

(5) Names, addresses, telephone numbers, e-mail addresses or other contact data (hereinafter referred to as "personal data") are not recorded unless you have provided the data voluntarily. This may be the case, for example, when requesting a quotation, when registering for our newsletter, when generating a ventilation certificate, as part of an online registration for a training seminar, when registering to be added to the press mailing list or when requesting product information. With regard to the deletion of details and the withdrawal of consent, we would also advise you to refer to § 6 of this declaration.

(6) If you have provided MAICO with personal data via the information system, MAICO only uses this data to respond to your requests and enquiries. In particular MAICO uses your details to provide any information you have requested (by phone, e-mail or by post). If you have provided your e-mail address and other contact details, MAICO will send you the corresponding information. The data you provide is stored in a file or in an e-mail program and used for the correspondence to provide the information requested. If you have sent MAICO an inquiry/request from the respective information page, MAICO will forward this to the appropriate contact person. Person-related data will be collected and processed for the following services and functions:

  • Subscription to the MAICO newsletter: Title, first name, surname, company, address, postcode, town, e-mail address
    (1) Our website uses the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA.
    (2) MailChimp is a service that, among other things, can be used to distribute newsletters as well as organise and analyse them. If you enter data for the purposes of subscribing to the newsletter (e.g., e-mail addresses), it will be stored on MailChimp’s servers in the United States.
    (3) MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European data protection standards in the United States.
    (4) With the help of MailChimp we can analyse our newsletter campaigns. When you open an e-mail sent by MailChimp, a file included in the e-mail (a so-called web beacon) connects to MailChimp’s servers in the United States. This way you can determine if a newsletter message has been opened and which links have been clicked on. In addition, technical information is collected (e.g., time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of the analysis can be used to better tailor future newsletters to the interests of the recipient.
    (5) If you do not want to be analysed by MailChimp, you must unsubscribe from the newsletter. We provide a link for this in every newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website under Unsubscribe Newsletter, by sending an e-mail to or by a message to the contact information specified in the Acknowledgments.
    (6) The data processing takes place on the basis of your consent (Article 6 (1) a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already been completed shall remain unaffected by the withdrawal.
    (7) For details, see the Privacy Policy of MailChimp at:
  • Registration for the press mailing list: Company, title, first name, surname, street/number, postcode/town, telephone, fax, e-mail address
  • Creating a request for quotation: Company, department, first name, surname, street and house number, postcode, town, country, e-mail address, telephone, fax
  • Requesting product information: Title, first name, surname, street/number, postcode/town, telephone, fax, e-mail address and the corresponding area of interest about which information should be sent
  • Online registration for training seminars / webinars: Company, street/number, postcode/town, telephone, fax, e-mail, first names and surnames of the participants
  • Generating a ventilation certificate: Object data (street/number, postcode/town), agent, company name, company address
  • Agent search: Postcode
  • As another method of contact, MAICO uses the message service “WhatsApp”. WhatsApp (WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, United States of America) is a US-based messenger service. You can view the Privacy Policy of WhatsApp here: MAICO will only process data from those customers using the services of WhatsApp who are already registered with WhatsApp and thus have agreed to the Terms of Use from WhatsApp. MAICO will use the service to regularly send you the MAICO Short News only with your prior consent. You can opt out of this consent at any time by sending us a WhatsApp message with the keywords “Stopp News”. Likewise, MAICO will use WhatsApp to respond to inquiries or to process requests that have been made to MAICO through this service. MAICO uses browser-based software. MAICO also uses service providers to fulfil its data processing obligations, which contractually commit themselves to confidentiality in the same way as MAICO itself.
  • Integration of Google Maps
    (1) On this website we use the services of Google Maps. This allows us to show you interactive maps directly from the website and allows you to conveniently use the map feature.
    (2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data referred to in point 3 of this statement will be transmitted. This is done regardless of whether Google provides a user account where you are logged in, or if there is no user account. When you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses these for advertising, market research and/or configuration of its website. Such an evaluation is done in particular to provide appropriate advertising and to inform other social network users about their activities on our website (even for users who are not logged in). You have a right of objection to the formation of these user profiles, although you must contact Google to do this.
    (3) For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. You can also find more information about your rights regarding this and settings to protect your privacy here: Google also processes your personal information in the United States and is subject to the EU-US Privacy Shield, Framework.

§ 3 Dissemination of person-related data

Your person-related data is treated with confidentiality at all times. Your personal data will not be disseminated, sold or passed on in any other way to third parties unless MAICO is obliged by law or a court ruling to do so or if such action is needed for prosecution or law enforcement should MAICO's IT infrastructure be attacked.

§ 4 External links

To ensure that you are receiving optimal information, you will find links on our site that refer to third-party sites. In case this is not clear, we would like to alert you to the fact that this is an external link. Maico has no influence on the content and design of pages from other providers and therefore advises you to refer to their privacy policies. The guarantees of this Privacy Policy therefore do not apply there.

§ 5 Safety instructions

MAICO strives to take all the necessary technical and organisational security measures to store your person-related data such that it is not accessible to either third parties or the general public. If you contact us by e-mail, we would advise you that we cannot ensure the confidentiality of any information provided. Third parties may access the content of e-mails. We would therefore advise you to send us confidential information exclusively by post.

§ 6 Right to information, cancellation and deletion

(1) You can withdraw your future consent to subscribe for newsletters at any time by entering your e-mail address in the box provided on the Unsubscribe Newsletter web page.

(2) You can withdraw your consent for receiving mail by post at any time with effect for the future by removing your address from the mailing list by sending an e-mail to or by sending a message to the contact details specified in the Acknowledgments.

(3) You have the following rights with respect to MAICO:

  • Right to free information about your data
  • Right to correction, blocking or deletion of your data
  • Right to object to the processing of your data
  • Right to data portability of your data
  • Right to limit the processing of your data
  • Right to make a complaint to a data protection authority about the processing of personal data

For this, please contact the party responsible or the contact person for data protection.

§ 7 Contact person for data protection according to Article 4 (7) GDPR

In the event of questions regarding the collection, processing or use of your person-related data and for information, rectification, refusal of access or deletion of data and the revocation of consents granted, please contact:

Corporate and Data Privacy Consultation
Dipl.-Ing. Jorg Hagen
Veilchenweg 6a
30989 Gehrden
Tel. 05108 90 90 112

§ 8 Party responsible for data protection in accordance with Article 4 (7) GDPR



Maico Elektroapparate-Fabrik GmbH
Steinbeisstrasse 20
78056 Villingen-Schwenningen, Germany
Tel. 07720 694-0

Version: Date 25/05/2018

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